How does the delivery process work?

  • Once our system processes your order, the confirmed order is placed with the designer, once the garment is ready it will be sent to the Neariyah for quality check.
  • After the garments pass through the final round of quality check, they are packed in Neariyah packaging and handed over to our trusted delivery partner
  • Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue

Taxes & Duties

  • All Products Prices displayed on the Website are inclusive of all taxes. 

What is the estimated delivery time?  

The delivery time varies on various factors including but not limited to the designer, style of the garment, colour, size, availability and type of order i.e. whether it is ‘ready to ship’ or ‘made to order’.  

More accurate and estimated dispatch times for each item will be mentioned on the product description page. 

  • Neariyah aims to dispatch most ‘ready to ship’ products between 3 – 5 Business days, shipping will be within 7-14 days standard or 1-2 business days express.
  • For ‘made to order’ garments please refer to the estimated timeline on the product description page for dispatch timelines. 

Estimated delivery times are provided as guidelines only, and do not consider possible delays caused by payment authorization or any other unforeseen circumstances. Issues arising at the end of the logistics provider or any other party may cause delays for which Neariyah cannot be held liable. Neariyah will be unable to redirect orders once items have been dispatched.

Refund Policy

  • No refund or exchanges
  • All sales are final, please make sure that before you finalize purchase you select the correct sizes and colors

Cancellation Policy

  • We do not accept cancellation

What can I do if my order dispatch is delayed?

  • We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please call us at …. And we will resolve any issue for the delay right away.